Alicia Owensby has been in customer service for over 15 years, 10 of which were in managerial roles. The former manager of Crabby’s Seafood in Rogers, Alicia moved to Macadoodles in Pineville where she managed customer engagement activities for two stores. She has now taken on overall management responsibilities for the Pineville location, and looks forward to using her extensive background in wine and spirits to continue Macadoodle’s longstanding tradition of exceptional customer service.